A: You can upload a Tax Exempt certificate at checkout

A: contact parts@bighornpowersports.com or call 770-682-3035

A: Go to the Identify Your Vehicle page or use the BH.com Chatbot 

A: Use this Identify Vehicle Tool or use the BH.com Chatbot

A: Use this Identify Vehicle Tool or use the BH.com Chatbot 

A: Electronic parts are final sale and cannot be returned or refunded once purchased. This includes, but is not limited to, electrical components, control modules, sensors, switches, wiring components, and other electronic parts. 

All other parts may be eligible for return and are subject to review and approval by our Parts Department.

• Returns must be requested within 7 days of delivery.
• Parts must be unused, uninstalled, and in resalable condition.
• Parts must be returned with all original packaging, accessories, hardware, and documentation, when applicable.
• Returns that show signs of installation, use, damage, modification, or missing components may be denied.
• Approved returns are subject to a 20% restocking fee.
• Original shipping charges are non-refundable.
• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective part covered under warranty.
• Refunds will be issued only after the returned part has been received and inspected.
• Refunds are returned to the original payment method. 

Incorrect, Damaged, or Defective Parts

If you receive an incorrect, damaged, or potentially defective part, please contact our Parts Department as soon as possible so the issue can be reviewed and resolved.

All returns require prior approval. Please do not ship a part back without receiving return authorization from our Parts Department

A: Orders can be placed directly through our online parts portal. Select the desired part, confirm the quantity, add it to your cart, and complete checkout. Your order will be processed by our Parts Department. 

A: Yes. If you know the manufacturer's part number, you can search for it directly through the parts portal. If you cannot locate the part number you need, contact our Parts Department at parts@bighornpowersports.com or 770-682-3035 for assistance. 

A: Product availability and quantities displayed on the website are based on our current inventory records. Inventory is managed through our internal NetSuite system and reflected on the online portal. Because inventory can change as orders are placed and received, availability may change before an order is fulfilled. 

A: If a part is out of stock, contact our Parts Department. We can review incoming inventory, backorder availability, or potential sourcing options. Contact parts@bighornpowersports.com or 770-682-3035 for assistance. 

A: Yes. If you cannot find the part or item you need on the website, contact our Parts Department. We can review the part number, vehicle information, availability, and sourcing options.For the best assistance, provide the part number, vehicle make/model/year, and VIN if available. You can reach us at parts@bighornpowersports.com or 770-682-3035.

A: Orders are typically shipped within 24 hours. Orders placed by 1:00 PM ET will ship the same business day, provided the part is in stock. Orders placed after 1:00 PM ET will ship the following business day.

A: Once your order ships, tracking information will be provided when available. If you have questions about your shipment, contact parts@bighornpowersports.com or 770-682-3035.

A: Availability for out-of-stock parts varies. Our team can review incoming inventory and determine whether the part can be backordered or sourced. Contact parts@bighornpowersports.com or 770-682-3035 for assistance.

A: If you received a part that does not match your order, please contact our Parts Department for assistance. Do not install or use the part. Contact parts@bighornpowersports.com or 770-682-3035 for assistance.

A: Contact our Parts Department as soon as possible if you need to cancel or change an order. We will do our best to accommodate your request, but changes or cancellations cannot be guaranteed once an order has been processed or shipped. Contact parts@bighornpowersports.com or 770-682-3035 for assistance.

A: Use our Identify Vehicle Tool or the BH.com Chatbot to help identify the correct part. If you are still unsure, contact our Parts Department at parts@bighornpowersports.com or 770-682-3035 for assistance.

• A: Expedited shipping options may be available depending on the part and destination. Contact parts@bighornpowersports.com or 770-682-3035 before placing your order to discuss available options.